TOKĖ LT
    Shop the Sale

    Privacy Policy

    Effective Date: May 4, 2026

    1. Introduction

    Welcome to TOKĖ LT, operated by TOKĖ LT, UAB (“we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy or our practices with regards to your personal information, please contact us at voidstrik@tokelt.com.

    This Privacy Policy applies to all information collected through our website (www.tokelt.com), and/or any related services, sales, marketing, or events (collectively referred to as the “Services”).

    2. Information We Collect

    We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products, or when you participate in activities on the Services (such as placing an order).

    A. Personal Information Provided by You

    • Contact Data: Name, shipping address, billing address, phone number (+370 67346180), and email address (voidstrik@tokelt.com).
    • Credentials: Passwords and similar security information used for account authentication and access.
    • Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., credit card number) and the security code associated with your payment instrument. All payment data is stored by our payment processors (e.g., Stripe, PayPal).

    B. Information Collected Automatically

    When you visit our website, we automatically collect certain information. This information does not reveal your specific identity (like your name or contact information) but may include:

    • Device and Usage Information: IP address, browser and device characteristics, operating system, language preferences, referring URLs, and device name.
    • Location Data: Information about your device’s location, which can be either precise or imprecise.

    3. How We Use Your Information

    We use personal information collected via our Services for a variety of business purposes, including:

    • To Facilitate Account Creation and Logon Process: If you choose to link your account with us to a third-party account (such as Google or Facebook).
    • To Fulfill and Manage Your Orders: We use your information to process payments, returns, and exchanges.
    • To Deliver Services to the User: We may use your information to provide you with the requested service.
    • To Respond to Inquiries/Offer Support: We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.
    • For Marketing and Promotional Communications: We may use your personal information for marketing purposes, if this is in accordance with your marketing preferences. You can opt-out at any time.

    4. Sharing Your Information

    We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

    • Vendors, Consultants, and Third-Party Service Providers: We may share your data with third-party vendors (such as shipping carriers like DHL or FedEx) who perform services for us.
    • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
    • Legal Obligations: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, or judicial proceedings.

    5. Cookies and Other Tracking Technologies

    We may use cookies and similar tracking technologies to access or store information. Cookies help us enhance your experience by remembering your preferences and understanding how you use our site. You can set your browser to refuse all or some browser cookies, but this may affect the functionality of the website.

    6. Data Security

    We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk.

    7. Data Retention

    We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.

    8. Your Privacy Rights (GDPR)

    Since our company is located in Lithuania (Pieninės g. 15, Čičinų k., LT-55243 Jonavos r.), we comply with the General Data Protection Regulation (GDPR). Your rights include:

    • The Right to Access: You have the right to request copies of your personal data.
    • The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.
    • The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
    • The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data.
    • The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you.

    If you make a request, we have one month to respond to you. Please contact us at our email or phone number to exercise these rights.

    9. Privacy of Children

    We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.

    10. Updates to This Policy

    We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

    11. Contact Us

    If you have questions or comments about this policy, you may contact our Data Protection Officer (DPO) at:

    TOKĖ LT, UAB
    Address: Pieninės g. 15, Čičinų k., LT-55243 Jonavos r., Lithuania
    Phone: +370 67346180
    Email: voidstrik@tokelt.com
    Website: www.tokelt.com